Security

Built for organizations that handle sensitive conversations — from commercial trading to diplomatic and consular affairs.

Tenant isolation

Every record carries a tenant id and every request is re-authorized on the server — the UI never decides access on its own.

Encrypted credentials

Provider access tokens (WhatsApp, email) are encrypted at rest with AES-GCM and only decrypted inside server actions.

Signed webhooks

Inbound WhatsApp webhooks are HMAC-verified against your Meta app secret and fail closed on any mismatch.

Human approval

AI never sends, approves, prices or exports on its own authority. VIP and protocol contacts always require a named human approver.

Full audit trail

Every sensitive action — approvals, role changes, exports, kill switches — is recorded with actor, time and correlation id.

Kill switches

Crisis mode, AI pause and outbound pause are one click away for any workspace owner or admin.

Found a security issue? Please contact us via the contact page and we will respond promptly.